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Mike's Bike Shop - Trek, Giant, Opus, Electra, Linus, Salsa

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We at Mike's Bike Shop take your business seriously! In an effort to improve your personal experience with Mike's (both in shop and through our website), we invite you to take a few minutes to tell us how we are doing.

And for taking the time to complete this for us, we will add your name to our monthly drawing of a Mike's Gift Card valued at $50.00.

Customer Information

First & Last Name*
Street Address
Mailing Address
City/Town
Province
Postal Code
Telephone Number
[Please Include Area Code xxx-xxx-xxxx]
E-mail*
Must be a valid e-mail address, e.g. email@domain.com.

Web Site

If there was anything you could change about our website, what would it be?
How would you rate the overall appearance of our site?
ExcellentOKPoor
Do you find it easy to navigate through the site?
YesNo
If you selected NO, why?

Quality of Service

I was greeted after entering Mike's Bike Shop*
ImmediatelyWithin 2 minutesWithin 2 to 5 minutesNot at all
The sales person introduced him/herself by name
YesNo
Do you remember the name of your sales person?
YesNo
If yes, enter name here?
The salesperson addressed my needs, concerns and questions I had about my inquiry
YesNoI couldn't tell

Store Enviroment

When was the last time you visited our shop?
Within last dayWithin last weekWithin last monthWithin last yearNever visited shop
If you had to assign a number, how many times would you say you visit our shop in a typical year?
How would you rate your visit?*
GreatGoodAveragePoor
Was the store clean and organized when you were in?
YesNo
Did you make a purchase the last time you were in?*
YesNo
If yes, was your purchase a Winter Product (skiis, snowboards, snowshoes, clothing) or Summer Product (bicycles or bicycle accessories)
WinterSummer
Additional Comments (Store, Website or General)

Note: * indicates required information.

 

Trek Giant Oakley Chariot Gary Fisher Electra Arc'teryx Opus Thule Hincapie WeThePeopleBikes Radio Bontrager